Privacy Policy

Who Controls Your Information

Fantasysportsgab LTD is responsible for the personal information described in this Privacy Policy. Our business address is 6 Parker St, Manchester M1 4AH, United Kingdom. You can contact us at [email protected] or +44 300 175 8966.

This policy applies to information collected when you browse the website, submit a contact or order enquiry, or communicate with us using the published business contact details.

Information We Collect

When you submit a form, we may collect your name, phone number, email address, the product you are interested in, quantity information and any message you provide. If an enquiry progresses to an order, we may also need delivery and transaction information that is necessary to arrange the purchase and delivery.

We may also receive limited technical information connected with website operation and security, such as browser or device information, page requests and cookie preferences where those technologies are used.

Why We Use Personal Information

We use personal information to respond to enquiries, discuss product availability, process and administer accepted orders, arrange delivery, provide customer support, keep appropriate business records and protect the website from misuse. We may also use information where necessary to comply with legal obligations or resolve a complaint or dispute.

We do not use information submitted through an enquiry form to make unrelated decisions about you. Electronic marketing is only sent where the necessary permission or another lawful basis applies, and you can object or withdraw consent where the law provides that right.

Lawful Bases

Depending on the purpose, we rely on steps taken at your request before entering a contract, performance of a contract, compliance with legal obligations, legitimate interests such as responding to customers and securing the website, or consent where consent is required. We consider whether a proposed use is fair and within reasonable expectations before relying on legitimate interests.

Sharing Information

Personal information may be shared with service providers that help us operate the business, process communications, arrange delivery, maintain records or support website security, but only where sharing is necessary for the relevant purpose. We may also disclose information where required by law, a court or a competent authority.

We do not sell personal information to advertisers. Where a third party processes personal information on our behalf, we expect it to use the information only for the agreed purpose and with appropriate safeguards.

How Long We Keep Information

We keep personal information only for as long as it is reasonably needed for the purpose for which it was collected, including responding to an enquiry, completing an order, meeting accounting or legal obligations, and handling possible complaints or claims. Different records may therefore be retained for different periods.

When information is no longer required, it should be deleted or anonymised unless a legal reason requires continued retention.

Your Data Protection Rights

Under UK data protection law, you may have rights to ask for access to your personal information, correction of inaccurate information, deletion in certain circumstances, restriction of processing, data portability in applicable cases, and to object to certain processing. Where processing is based on consent, you can withdraw that consent for future processing.

You also have the right to raise a concern with the UK Information Commissioner's Office if you believe your personal information has been handled in breach of data protection law. We encourage you to contact us first so we can try to address the issue.

Cookies and Similar Technologies

We use cookie-related choices to support website operation and remember a visitor's consent preference. Non-essential analytics or marketing technologies should only be enabled where the required consent has been obtained. More information about categories, purposes and choices is available in our Cookie Policy.

Security

We use reasonable organisational and technical measures intended to protect personal information against unauthorised access, loss, alteration or disclosure. No internet transmission method can be guaranteed to be completely secure, so customers should avoid placing payment card details or other unnecessary sensitive information in free-text message fields.

Changes to This Policy

We may update this Privacy Policy when our processing practices, legal obligations or website functions change. The current version is identified by the last updated date below.